Community Coordinator

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the systems 2,000 square mile watershed that extends 125 miles north and west of the City.The Bureau of Water Supply seeks to hire a Community Coordinator for a position with the Lead Unit, Water Quality Science and Planning Division located in Queens, New York. The Lead Unit is responsible for activities required under the Federal Safe Drinking Water Act, including monitoring under the recently revised Lead and Copper Rule (LCR), and tasks associated with the Agencys Free Residential Test Kit Program. Under general direction, of the Lead Unit Supervisor, the Community Coordinator will participate in the operation of the Lead Surveillance Program adhering to all applicable controlled documents to ensure best Quality Assurance (QA) practices and data integrity. They will also assist in communicating educational information pertaining to Free Residential Test Kit Program and required under the Lead and Copper Rule revisions. Specific duties include:- Serving as a data clerk focused on database logging, mailing coordination, filing physical and electronic documents, and quality control of the data and documents used in the Citys Lead Surveillance Program. - Assisting in performing clerical tasks such as word processing, typing, making copies, working with spreadsheets, and scanning documents.- Managing public communications regarding the Citys Lead Surveillance Program. - Being responsible for the Lead and Copper Rule Improvements (LCRI) Compliance Program and municipal free residential lead test kit results. - Serving as a primary point of contact for resident questions regarding water quality results explaining individual results through email or phone conversations, logging and tracking public inquiries using a centralized customer relationship database and resolving citizen complaints regarding testing delays or mitigation timelines.- Assisting in lead test kit assembly, when necessary, as directed by the Lead Unit Supervisor.- Accurately assembling lead test kits and prepare the kits for mailing. (This is a brief description of what you might do in this position and does not include all the duties of this position.)Some of the physical activities performed by the Community Coordinator and environmental conditions experienced are wearing gloves; handling and manipulating office equipment such as postage meter, paper folder, etc.; and moving boxes.Preferred Skills:- Familiarity with computer programs, including Excel, Word, Adobe, and working with custom applications and databases preferred. - Strong oral and written communication skills- Strong organizational skills- Interpersonal skills- Time managementHours and Shift:35 Hours per week. Day shift; may be required to work Saturdays, Sundays, and holidays.Work Location:96-05 Horace Harding Expressway Flushing, NY 11368