Residential Supervisor

Salary: $54,080.00 with eligible increase after training has been completed

Position Summary:

The Residential Supervisor is responsible for the oversight of a team of employees contributing to the day-to-day activities for the assigned location.  They will provide direction, instruction and advice in order to achieve quality supports for the participants.  Key attributes of a frontline leader are leadership, problem solving, emotional intelligence, empathy, active listening, communication skills, and teamwork. 

Education and Experience:

• Graduation from an accredited high school, with preference for college education.
• Prefer at a minimum of two years direct experience with supporting people with IDD.
• Requires strong skills in the areas of verbal and written communication, team building, conflict resolution, problem solving, assessment, and use of technology.

Required Skills/Abilities:

• Ability to pass criminal background test.
• Proven capability to effectively manage a wide range of responsibilities.
• Proficiency in budget management and financial oversight for residential homes
• Proficiency in Microsoft Word and Excel.
• Valid driver’s license with insurability and a clean driving record required.
• Candidates must have the ability to pass a qualifying criminal background check and drug test.

Physical Requirements:

• Ability to work five 8-hour shifts involving standing, sitting, walking, reaching, bending.
• Ability to drive bussettes/vans, support people with getting on and off, operating a wheelchair lift, securing wheelchairs as needed.
• Ability to push a person in a wheelchair as needed.
• Ability to support a person with bathing, hygiene, dressing, supporting them with transferring to a bed, wheelchair as needed
• Ability to carry in groceries, cleaning supplies after supporting people with shopping.
• Ability to assist with cleaning and cooking including vacuuming, dusting, mopping, sweeping, cleaning toilets, showers, tubs, etc. 

Duties/Responsibilities:

·       Collaborate with HR to fill open positions completing second interview in a timely manner.

·       Complete onboarding process for all new hires.

·       Ensure all required documentation and training are completed and maintained for all direct reports.

·       Conduct regular performance evaluations along with coaching and mentoring.

·       Implement performance improvement plans when needed.

·       Deliver continuous training and constructive feedback to support staff development.

·       Coordinate with Workforce Managers to maintain accurate schedules.

·       Review and approve timesheets weekly.

·       Resolve scheduling conflicts promptly.

·       Ensure medication procedures are followed and documented.

·       Collaborate with nurses to address medical needs.

·       Train staff on incident reporting and abuse prevention.

·       Prepare or coordinate menus based on nutritional assessments.

·       Ensure food purchasing aligns with menus and dietary needs.

·       Monitor food safety and storage practices.

·       Conduct regular safety drills and document results.

·       Complete preventative maintenance checklists monthly.

·       Ensure all safety supplies are stocked and accessible.

·       Maintain vehicle cleanliness.

·       Maintain maintenance practices including accident reports, work orders and DJIs.

·       Provide direct support when needed.

·       Train staff on Individual and Behavior Support Plans.

·       Monitor assistive technology and remote supports.

·       Attend and contribute to team meetings regularly.

·       Maintain open communication with staff, participants, and community.

·       Address concerns and unexpected priorities promptly.

Black Hills Works Inc. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.