Shirley Zupetz
Biography:
Security Clearance: Secret Clearance
Military Experience: 4.0 years
Work Experience: 6.6 years
Work Experience:
United States Navy veteran with over 15 years of professional experience assisting others in multiple capacities including counseling, case management, military enlistment, organization administration, and customer service. Master of Arts degree in Marriage and Family Therapy. Licensed Alcohol and Drug Counselor (LADC) in the state of Minnesota. Bachelor of Arts in Human Resources Management.
Seeking a career transition to a professional role assisting fellow veterans. Intellectually curious, highly emotionally intelligent, and skilled in conflict management and resolution. Over 15 years of experience in working with diverse populations and maintaining awareness of cultural considerations. Professional experience with fast-paced work environments and serving others who are actively experiencing very high stress or crisis. Well versed in charting, professional writing, scheduling management, and computer functions for business communications and processes.
Military Service:
Rank: Petty Officer 2nd Class
Branch/Position: Navy
Period: February 2009 - February 2013
Occupation: Personnelman
Security Clearance: Secret Clearance
Duties Description:Provide enlisted personnel with information and counseling related to Navy occupations, opportunities for general education and job training, requirements for promotion, and rights and benefits. They also assist enlisted people and their families with special problems or personal hardships.Training courses:
- Certificate of Completion - Apprenticeship as Computer Operator
- Computer-Peripheral-Equipment Operator (Clerical) Journeyman
- Command Fitness Leader
- Personal Financial Management
Work history:
Job Title: Clinical Program Therapist
Company: MN Department of Human Services - Community Addiction Recovery Enterprise (CARE)
Period: August 2021 - January 2022
Role Description:Served the organization as primary alcohol/drug counselor and mental health practitioner. Provided individual, family, and group counseling/psychoeducation in a residential facility. Conducted comprehensive assessments to identify problematic substance use, mental/behavioral health concerns, and medical needs. Created, implemented, and continuously updated client-centered treatment plans and monitored clients' progress towards treatment plan goals. Provided case management services, referrals and consultation. Collaborated with clients, outside case managers, probation officers, commitment workers , internal staff, and support persons (identified by the client) on continued care plan(s) upon transition/discharge of services at the facility.
Job Title: Licensed Alcohol and Drug Counselor
Company: Kai Shin Clinic
Period: November 2020 - August 2021
Role Description:Provided mental health and addiction counseling services to men and women struggling with problematic substance use and mental health challenges. Provided ongoing assessment, treatment planning, continued care planning, and case management services. Provided individual, couple, family and group counseling/psychoeducation. Developed and implemented curriculum utilized within the program for group counseling/psychoeducation. Created and implemented operations systems within the organization to meet compliance standards set by the MN Department of Human Services.
Job Title: Licensed Alcohol and Drug Counselor
Company: Elite Recovery
Period: January 2020 - November 2020
Role Description:Served the organization as a primary alcohol/drug counselor and mental health counselor/therapist. Provided substance abuse and mental health counseling, group therapy, case management, and crisis intervention. Developed and implemented curriculum utilized in group therapy and psychoeducation. Developed comprehensive treatment plans to meet the individual needs of each client. Documented services provided, treatment plan reviews, case activity notes, discharge summaries and other miscellaneous clinical charting. Completed and documented assessments, including comprehensive assessments and diagnostic assessments. Participated in weekly case staffing meetings and supervision meetings. Coordinated care with outside agencies/entities.
Job Title: Substance Abuse/Mental Health Counselor
Company: Regions Hospital - Alcohol and Drug Abuse Program (ADAP)
Period: May 2019 - January 2020
Role Description:Provided mental health and substance abuse treatment services to men in a residential facility. Provided assessment of chemical use and mental health problems. Created individualized treatment plans, continuously monitored treatment plan progress, and updated treatment plan as needed. Maintained records of all services, including contact with any/all outside parties engaged in the treatment process. Collaborated with clients, internal staff, probation officers, case managers, concerned persons, and other parties (as needed) in creating discharge/continuous care plans. Discharge/continued care plans addressed individual client needs for long-term recovery, mental health challenges, medical/dental problems, and basic life needs.
Job Title: Community-Based Therapist
Company: Family Innovations
Period: April 2018 - May 2019
Role Description:Served as a mental health practitioner providing Children’s Therapeutic Services and Supports (CTSS). As a CTSS provider, completed diagnostic assessments and treatment plans to diagnose and treat mental health disorders in children/adolescents. Provided mental health therapy. Provided psychosocial skills training to help the minor client improve their ability to self-monitor and cope with/compensate for lack of healthy skills. Assessed psychosocial skills progress and updated the treatment plan accordingly, as evidenced by observable behaviors of the client. Facilitated therapy and skills sessions with the family unit. Made appropriate specialist referrals, as needed, and collaborated with other applicable parties in client’s care.
Job Title: Master's Level Clinical Intern
Company: Valhalla Place
Period: August 2017 - August 2018
Role Description:Completed internship requirements for Master of Arts in Marriage and Family Therapy, and requirements to attain licensure as an alcohol/drug counselor in MN (LADC). Provided drug counseling and mental health therapy to a diverse population in a medication-assisted treatment facility. Educated clients on medications which assist treatment (methadone/suboxone) and provided harm reduction counseling. Met with clients as outlined by program policy and MN Department of Human Services. Recorded client feedback on medication efficacy and side effects and made appropriate referrals to staff medical providers. Utilized Motivational Interviewing techniques during individual/group sessions and practiced a client-centered approach.
Job Title: Administrative Specialist
Company: People Incorporated Mental Health Services
Period: March 2015 - January 2017
Trainings, Certifications and Licences:
- P.E.O.P.L.E.'s Choice Award - People Incorporated - 2016
Provided administrative support with day-to-day operations. Served as primary administrative staff interacting with clients in-person or on the telephone. Addressed client questions/concerns and connected with the appropriate personnel. Scheduled and managed psychiatric appointments, mental health therapy appointments, and domestic abuse/anger management services. Managed facilities department electronic workflow and served as billing clerk for the facilities department. Managed and distributed staff security/access badges. Served as the Safety Security Officer (SSO) and conducted monthly safety/security inspections. Addressed any safety/security concerns and held ongoing responsibility for the premises.
Education:
Argosy University, Twin Cities
Master's Degree – Marriage and Family Therapy
Period: August 2015 - September 2018
Concordia University, St Paul
Bachelor's Degree – Human Resources Management
Period: June 2013 - July 2015
Tidewater Community College
Associate's Degree – Social Sciences
Period: September 2009 - May 2013
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