Kevin Weber

Military Service:

• Branch/Position: Navy

  Period: January 1998 - November 2003

  Security Clearance: Secret Clearance

  Duties Description:

  Operational Leadership & Rescue Swimmer Duties:

  • Search and Rescue (SAR): Served as a primary Surface Rescue Swimmer (SRS), executing high-risk maritime rescue operations. Responsible for rapid deployment from naval vessels to recover personnel in open water, requiring elite physical conditioning, calm under pressure, and mastery of maritime survival protocols.
  • Emergency Response: Led emergency medical response teams during shipboard casualties (fire, flooding, combat scenarios), coordinating triage and stabilization of injured personnel in austere environments.
  • Fleet Marine Force (FMF) Support: Deployed alongside U.S. Marine Corps units, providing frontline medical support, field sanitation, and preventive medicine in tactical environments.

  Clinical & Medical Facility Management:

  • Independent Duty / Sick Call: Independently managed and executed "Sick Call" clinics (e.g., Okinawa, Japan), serving as the primary care provider for hundreds of service members. Triaged acute illnesses, treated injuries, dispensed medication, and determined duty status (Fit for Full Duty/Light Duty) without direct physician oversight.
  • Clinical Rotations: Rotated through high-acuity departments including Emergency Medicine, Radiology/X-Ray, and Inpatient Wards. Gained proficiency in trauma assessment, phlebotomy, IV therapy, wound care, and radiographic imaging.
  • Medical Logistics: Managed medical supply chains for shipboard and field units, overseeing inventory control, procurement of controlled substances, and maintenance of biomedical equipment valued at over $1M.
  • Training & Education: Developed and instructed training programs for junior personnel on combat lifesaver skills, CPR, and basic first aid, ensuring unit readiness.

  Key Achievement:

  • Successfully balanced the dual roles of a highly technical clinical provider and a specialized rescue operator, demonstrating adaptability, resilience, and leadership in high-tempo global operations. 

Work history:

• Job Title: Medical Records & IT Support Specialist Veterans

  Company: Veteran Benefit Administration

  Period: June 2004 - March 2005

  Role Description:

  Core Responsibilities:

  • Health Information Management (HIM): Managed the lifecycle of sensitive veteran medical records, ensuring accuracy, completeness, and accessibility for clinical care and benefits adjudication. Processed medical documentation in strict compliance with HIPAA, the Privacy Act of 1974, and VHA/VBA directives.
  • IT Systems Support & Optimization: Served as a technical liaison for the implementation and maintenance of the VA's electronic health record system (likely VistA/CPRS). Troubleshooted hardware and software issues for clinical staff, optimizing digital workflows to reduce administrative burden and improve patient throughput.
  • Data Integrity & Audit Readiness: Conducted regular audits of patient records to verify data quality and coding accuracy. Identified discrepancies in medical documentation that could impact benefits claims or continuity of care, ensuring records were "audit-ready" for federal review.
  • Workflow Process Improvement: Analyzed administrative bottlenecks in the records retrieval process and implemented technical solutions to speed up information sharing between departments. Bridged the gap between clinical needs and IT capabilities.
  • User Training: provided over-the-shoulder support and training to physicians, nurses, and administrative staff on proper data entry protocols and system utilization, ensuring high adoption rates of new IT initiatives.

  Key Achievement:

  • Maintained 100% compliance with federal privacy regulations while streamlining record retrieval times for providers, directly supporting the efficient delivery of care and benefits to the veteran community. 

• Job Title: Operations Manager \ Sr Account Manager \ Sr Account Executive

  Company: OptumInsight

  Period: March 2005 - September 2015

  Role Description:

  OPERATIONS MANAGER

  OptumInsight | Focus: Revenue Cycle Operations & Physician Services

  • Operational Leadership: Managed a multidisciplinary team of 45-64 FTEs (coders, data analysts, and compliance staff), overseeing daily revenue cycle operations for hospital and outpatient clients.
  • Revenue Assurance: Directed medical coding and documentation improvement initiatives to ensure compliant revenue recognition. Implemented rigorous data monitoring and audit protocols that minimized claims denials and optimized reimbursement.
  • Physician Alignment: Partnered directly with physician leadership in the Seattle market, providing data-driven coaching on RVU (Relative Value Unit) capture and documentation quality to accurately reflect clinical work and support physician compensation models.
  • P&L Management: Managed a departmental P&L of approximately $25 Million, balancing labor costs and production efficiency to maintain target operating margins of 25%+.
  • Service Expansion: Successfully stood up and stabilized inpatient Hospitalist coding services at Northwest Hospital, expanding the operational footprint and service capabilities of the division.

  SENIOR ACCOUNT MANAGER (Client Services Executive)

  OptumInsight | Focus: Client Retention, P&L Oversight, & Strategy

  • Portfolio Management: Owned the strategic relationship for a massive portfolio of health system clients, managing a total P&L of $350 Million. Responsible for the overall financial health, retention, and satisfaction of the client base.
  • Strategic Advisory: Served as the trusted advisor to hospital C-suites (CFOs, CMOs), conducting quarterly business reviews (QBRs) to translate complex operational data into actionable strategic insights for cost control and quality improvement.
  • Contract Renewals: Led complex contract renewal negotiations, leveraging performance data to demonstrate value and secure long-term commitments, consistently achieving high retention rates across the territory.
  • Operational Escalation: Acted as the primary escalation point for critical service issues, coordinating cross-functional teams to resolve bottlenecks and ensure delivery met strict Service Level Agreements (SLAs).

  SENIOR ACCOUNT EXECUTIVE

  OptumInsight | Focus: New Business Development & Enterprise Sales

  • Enterprise Sales Leadership: Directed complex technology sales cycles for large-scale healthcare organizations, generating over $100 Million in total contract value (TCV) during tenure.
  • Quota Achievement: Consistently exceeded annual sales quotas (ranging from $7M - $14M depending on TCV structure), recognized as a top performer in high-growth "Hunter" roles.
  • Solution Selling: Crafted and presented high-value propositions around Managed Care, Value-Based Payment models, and Revenue Cycle technology, aligning Optum solutions with the strategic financial goals of potential clients.
  • C-Suite Negotiation: Led high-stakes negotiations with hospital executives, navigating complex procurement processes to close multi-year, multi-million dollar deals. 

• Job Title: SENIOR REGIONAL MANAGER Sales Manager

  Company: Quantros

  Period: September 2015 - August 2019

  Role Description:

  SENIOR REGIONAL MANAGER

  Quantros | Focus: Strategic Account Management & Operations

  • Territory Operations: Managed the overall operational health and retention strategy for a multi-state territory of healthcare organizations, overseeing a book of business valued at $1.4 Million in Annual Recurring Revenue (ARR).
  • Data-Driven Consulting: Acted as a strategic partner to hospital Quality Directors and C-Suite executives (CMO/CNO), utilizing Quantros’ safety and quality data to identify operational gaps, improve patient outcomes, and reduce clinical risk.
  • Retention & Renewal: Owned the contract renewal lifecycle for the region. successfully diagnosing "at-risk" accounts and implementing corrective success plans to stabilize churn and secure long-term agreements.
  • Client Success Leadership: Quarterbacked the post-sales experience, coordinating with implementation and support teams to ensure clients achieved rapid time-to-value on SaaS platforms.
  • Operational Reporting: Established a rigorous cadence of Quarterly Business Reviews (QBRs), using data visualization to demonstrate ROI to client executive stakeholders and justify continued investment.

  SENIOR REGIONAL MANAGER

  Quantros | Focus: Sales, Growth & Business Development

  • Turnaround Growth: Took over a stagnant / underperforming territory and executed a strategic turnaround plan, driving the region to $1.4 Million in ARR through aggressive pipeline development and disciplined sales execution.
  • Enterprise SaaS Sales: Led complex sales cycles for cloud-based Safety, Quality, and Patient Experience software, navigating multi-stakeholder decision processes involving IT, Clinical, and Finance leadership.
  • New Business Development: Identified and captured new market share by targeting competitive takeaways and greenfield opportunities, consistently exceeding quarterly sales targets.
  • Pipeline Management: maintained impeccable Salesforce (CRM) hygiene and forecasting accuracy, providing leadership with clear visibility into revenue projections and market trends.
  • Value-Based Selling: Successfully positioned Quantros solutions against lower-cost competitors by building business cases focused on Value-Based Purchasing (VBP) incentives and regulatory compliance (The Joint Commission/CMS). 

• Job Title: Co Founder

  Company: Office of Citizen

  Period: August 2019 - June 2023

  Role Description:

  CO-FOUNDER & BUSINESS STRATEGIST

  Office of Citizen | Focus: Executive Operations & P&L Management

  • Executive Leadership: Built the organizational infrastructure from the ground up, defining the corporate mission, operational policies, and long-term strategic roadmap for a civic engagement technology platform.
  • Financial Stewardship: Owned the full P&L, annual budgeting, and fiscal planning processes. Managed cash flow, resource allocation, and vendor contracts to ensure sustainable growth with a lean "bootstrapped" operating model.
  • Product Strategy: Translated complex public sector requirements into a scalable product roadmap, bridging the gap between government needs (transparency, compliance) and technical execution.
  • Operational Systems: Designed and implemented internal business systems (CRM, Project Management, Communication tools) to streamline operations and support a distributed, remote workforce.

  CO-FOUNDER & BUSINESS STRATEGIST

  Office of Citizen | Focus: Business Development & Government Relations

  • Public Sector Sales: Led all business development efforts, successfully negotiating high-value enterprise contracts with government agencies and public sector organizations to drive platform adoption.
  • Strategic Partnerships: Cultivated and managed key relationships with civic leaders, agency heads, and community stakeholders, effectively navigating the complex procurement and political landscapes of the public sector.
  • Go-to-Market Strategy: Developed and executed the GTM plan, utilizing targeted outreach, digital marketing, and thought leadership to position the platform as a critical tool for modern civic transparency.
  • Proposal & Grant Management: Spearheaded the creation of proposals, RFP responses, and grant applications, securing necessary funding and pilot programs to validate the business model.
  • Stakeholder Advocacy: Acted as the primary external voice for the organization, presenting at industry conferences and community forums to build brand equity and public trust. 

• Job Title: Senior Account Manager

  Company: Prime Trust

  Period: June 2023 - November 2024

  Role Description:

  SENIOR ACCOUNT MANAGER

  Prime Trust | Focus: Operations, Risk & Compliance

  Operational Governance: Managed daily operations for a portfolio of institutional FinTech clients underpinning $1.5 billion in monthly transaction flow, ensuring absolute precision in fund movements, settlement, and custody.

  Risk Mitigation: Served as the first line of defense for operational risk, proactively identifying transaction anomalies and compliance gaps. Implemented corrective action plans that protected both the client and the institution during periods of high volatility.

  Crisis Management: Led high-stakes crisis communications during major market events (e.g., liquidity crunches, regulatory shifts). Acted as the primary escalation point for C-suite clients, delivering transparent, accurate updates to maintain trust and business continuity.

  Cross-Functional Orchestration: Quarterbacked complex operational projects by coordinating across Legal, Compliance, Security, and Engineering teams to resolve blockers and ensure clients met strict regulatory requirements (KYC/AML).

  Process Optimization: Analyzed friction points in the client lifecycle (onboarding, API integration) and developed standardized "Operational Playbooks" that reduced time-to-value and improved service reliability.

  SENIOR ACCOUNT MANAGER

  Prime Trust | Focus: Strategic Growth & Account Success

  Strategic Account Leadership: Served as the "Executive Sponsor" for a book of high-growth FinTech and Digital Asset clients, responsible for the overall health, retention, and expansion of the relationship.

  Revenue Expansion: Identified and executed upsell/cross-sell opportunities within the existing book of business, aligning Prime Trust’s API capabilities (Custody, Payments, IRA) with client product roadmaps to drive Net Revenue Retention (NRR).

  Quota Achievement: Exceeded annual revenue targets, securing $1.4 million in quota within the first 6 months by aggressively pursuing expansion opportunities and securing long-term contract renewals.

  Consultative Partnership: Acted as a trusted advisor to client leadership (CEOs/Founders), conducting regular business reviews to align technical infrastructure with their commercial growth goals.

  Client Advocacy: Championed client needs internally, translating commercial feedback into actionable product requirements to influence the roadmap and improve platform stickiness.

• Job Title: Business Development Manager

  Company: TranslateLive

  Period: December 2024 - present

  Role Description:

  BUSINESS DEVELOPMENT MANAGER

  TranslateLive | Focus: GovTech, AI Strategy & Partnerships

  Strategic Partnerships: Lead the development and execution of strategic partnerships with Federal, State, and Local government agencies to drive the adoption of AI-powered translation and accessibility technology.

  Public Sector Sales: Navigate complex government procurement cycles and contracting vehicles to secure enterprise agreements, positioning TranslateLive as the preferred solution for ADA/Language Access compliance.

  Go-to-Market Strategy: Define and execute the GTM strategy for the public sector vertical, identifying key use cases in defense, healthcare, and civic services to accelerate market penetration.

  Cross-Functional Collaboration: Partner closely with Product and Engineering teams to translate specific government security and compliance requirements (e.g., FedRAMP, HIPAA) into product features, ensuring platform readiness for high-security environments.

  Solution Architecture: Consult with agency leaders to design bespoke communication workflows, demonstrating how AI technology can solve critical accessibility gaps and improve constituent engagement.

  Pipeline Management: Build and manage a robust pipeline of government opportunities, utilizing data-driven forecasting to report progress and revenue projections to executive leadership.

Education:

• Texas Woman's University

  Master of Business Administration (M.B.A.) – Business Adminstration

  Period: January 2007 - May 2009

• Southern Illinois University Carbondale

  Bachelor's Degree – Healthcare Adminstration

  Period: August 2026

• Syracuse University

  Other – Project Management

  Period: August 2026