Correspondence Coordinator for Forestry

*ONLY OPEN TO CURRENT PARKS EMPLOYEES*Major Responsibilities- Under general supervision, with latitude for independent initiative and judgment, perform difficult and responsible administrative work for the Forestry Division.- Receive, process, and track correspondence assigned to the Forestry division, including messages routed by the Parks Commissioners office and those received via letter, email or phone call from constituents and elected officials. - Research and compose accurate and clear correspondence for constituents and elected officials on behalf of the Parks Commissioner, Assistant Commissioner for Forestry, and Chiefs before established deadlines.- Work in tandem with other Agency and Division staff to compose and issue correspondence that meets Agency and division standards and close out correspondence in the Agency tracking system. - Correspond and interact with constituents via letter email and telephone to answer questions and resolve issues in a professional and timely manner.- Assist with the maintenance and development of correspondence templates and tools. - Perform statistical reporting on correspondence trends and response times.- Assist with the copy editing of documents before the release to the Agency and/or public.- Assist with preparation and review of information for media inquiries and elected officials, coordinate materials for council hearings and represent the division at meetings with elected officials as needed.Work Location: The Grove, Rego Park, QueensHow to Apply: Go to cityjobs.nyc.gov and search for Job ID# 807648.All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.*Current Employees please include your ERN on your cover letter and resume.NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request. Fees: Hired candidates will be subject to a processing fee between $40.00 to $101.00 based on the salary range of title. Hired candidates who are not currently employed by the City will be subject to a $107.50 background check fee. nyc.gov/parksMOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)